Privacy Policy

Last updated: 11/25/2025

This Privacy Policy explains how AskLibra ("we", "us", "our") collects, uses, and protects information when you use our website and services at asklibra.com (the "Service").

1. Information we collect

We collect information in three main ways:

  • Account information: When you sign in with Google or another provider, we receive your name, email address, and profile image.
  • Connected channel data: When you connect a YouTube channel or other platform, we may access performance metrics such as views, likes, comments, and posting history, according to the permissions you grant.
  • Usage and analytics data: We may collect technical information such as IP address, device type, browser, pages visited, and actions taken within the app for analytics and security.

2. How we use your information

We use your information to:

  • Provide and maintain the Service.
  • Analyze your content performance and generate insights, reports, and posting plans.
  • Improve product features, user experience, and recommendation quality.
  • Communicate with you about updates, changes, and support requests.
  • Protect our users and the Service from abuse and misuse.

3. Legal bases (if you are in the EU/EEA)

If applicable law requires a legal basis, we generally rely on:

  • Contract: Processing needed to provide the Service you sign up for.
  • Legitimate interests: Improving our product, preventing abuse, and understanding usage.
  • Consent: For certain analytics or marketing activities where required.

4. How we share information

We do not sell your personal data. We may share it with:

  • Service providers: Carefully selected vendors who help us with hosting, analytics, error monitoring, and customer support.
  • Platform partners: For example, YouTube or other platforms where you connect accounts to retrieve performance data.
  • Legal or safety reasons: When required by law or to protect our rights, users, or the public.

5. Data retention

We keep your data for as long as your account is active and for a reasonable period afterward to maintain records, comply with legal obligations, and improve our services. You can request deletion of your account data, subject to certain limitations.

6. Your rights

Depending on your location, you may have rights such as:

  • Accessing the data we hold about you.
  • Correcting inaccurate or incomplete data.
  • Requesting deletion of your data.
  • Objecting to or restricting certain processing.
  • Exporting your data in a portable format.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

7. Security

We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International transfers

Your data may be processed in countries other than your own. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

9. Children's privacy

AskLibra is not intended for children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date above. If changes are material, we may notify you through the Service or by email.

11. Contact

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

Email: support@asklibra.com

This document is provided for informational purposes only and does not constitute legal advice. Consider consulting with a legal professional to ensure compliance with applicable laws in your jurisdiction.